Five Minute Briefing - Oracle
October 16, 2024
Published in conjunction with the Quest Oracle Community (Quest), this bi-weekly publication contains news, market research, and insight for the Oracle ecosystem, as well as Quest news and information. Subscribers also receive Quest ResearchWire, a bi-monthly research report for the Oracle community.
News Flashes
Oracle is offering the Oracle Financial Services Crime and Compliance Management Investigation Hub Cloud Service to enable banks to investigate and resolve financial crime cases faster. According to Oracle, the new AI-powered case management solution delivers a modern user experience that reduces manual tasks, removes data silos, and elevates the insights investigators need to focus their time on analysis and combating financial crime.
Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues, and serve their customers more effectively. According to Oracle, the latest updates improve customer satisfaction by automatically identifying customer issues, recommending actions, streamlining resolution, and improving first-time fix rates.
To meet the rapidly growing demand for its artificial intelligence (AI) and cloud services in Malaysia, Oracle announced plans to invest more than $6.5 billion to open a public cloud region in the country. The upcoming cloud region will enable Oracle customers and partners in Malaysia to leverage AI infrastructure and services and migrate mission-critical workloads to Oracle Cloud Infrastructure (OCI).
Think About It
Database administration is a technical discipline, and it almost goes without saying that DBAs should be armed with significant technical knowledge. And this column typically covers the many diverse technology issues facing DBAs. However, there are non-technical qualities and aspects to the DBA role that are not as frequently discussed. So, this month we will proffer some guidance on non-technical areas for DBAs to focus on to make them more valuable to their employers!