Five Minute Briefing - Oracle
November 18, 2015
Published in conjunction with the Quest Oracle Community (Quest), this bi-weekly publication contains news, market research, and insight for the Oracle ecosystem, as well as Quest news and information. Subscribers also receive Quest ResearchWire, a bi-monthly research report for the Oracle community.
News Flashes
CloudBerry Lab, a provider of backup and management solutions for cloud storage services, has introduced CloudBerry Backup for Oracle Database, which enables backups to be easily stored in the Oracle Database Backup Cloud with a data restore capability. "We've heard a lot from customers about the need for a purpose-built solution to back up Oracle databases directly to an Oracle Database Backup Cloud," said CloudBerry Lab CTO Alexey Serkov.
A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support costs. Oracle Knowledge Advanced cloud is fully integrated into Oracle Service Cloud, and is aimed at helping organizations to create and refine their knowledge assets to deliver a seamless cross-channel customer experience in 33 languages for both end customers and contact center agents.
Oracle has announced the general availability of Oracle Business Intelligence 12c (BI 12c), which provides new capbilities for blending and visually analyzing any data in an enterprise-scale analytics platform. Oracle BI 12c provides four key areas of enhancement.
Think About It
What does it take to have an always-on organization? While an impressive array of technology exists to deliver data on a real-time, continuous basis, even those organizations with multiple redundancies built into their systems and networks still face challenges keeping up.
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