IBM announced that it has “radically simplified” cloud computing services agreements by creating a standard, two-page agreement to replace longer, more complex contracts that typically required long negotiations and reviews before a deal was signed. Cloud computing contracts still represent an untested minefield of uncertainties: who gets data following a termination agreement, how pricing is determined, and recourse in the event of outages are still murky areas.
“It’s ironic that cloud computing represents a faster and more innovative approach to doing business, yet lengthy and complex cloud business contracts from most vendors remain an obstacle,” said Neil Abrams, IBM vice president and assistant general counsel.
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