The new Support Training Community is a valuable resource available to Oracle's customers and partners. You will find information about Oracle Support's tools and resources; have a chance to exchange information with peers and subject matter experts; and learn about upcoming Oracle Support programs, process enhancements, and best practices.
Are you new to the Oracle family of products and our proactive support model? Check out the Getting Started region then register for the Premier Support Basics Advisor Webcast. You can also register for a live Webcast on how to use My Oracle Support Community more effectively. When you are looking for proactive and predictive resources, try the Configuration Manager. If you need a quick My Oracle Support feature refresher, take a look at the recorded Speed Training or simply download a quick reference guide from the community documents.
Jump into the Support Training Community. Post a question or document then subscribe to a discussion thread. This community is moderated by Oracle's Global Support Education team who host both the live Support Tools and Processes training program and the recorded Speed Trainings.
Remember to check the Support Training Community often to hear the latest news and updates. We look forward to hearing from you!
Regards,
Oracle Customer Support Education Team