Veritas Technologies, provider of enterprise data protection, is unveiling Veritas Predictive Insights, a new solution that utilizes artificial intelligence (AI) and machine learning (ML) algorithms to deliver always-on proactive support.
Utilizing years of encrypted event data from thousands of Veritas appliances, Veritas Predictive Insights’ cloud-based AI/ML Engine monitors system health, detects potential issues, and creates proactive remediation before problems can occur.
Predictive Insights also enhances Veritas product availability and customer satisfaction by helping businesses reduce unplanned downtime, ensure faster time to fault resolution, and lower overall total costs of ownership.
This latest offering from Veritas addresses the growing concern from customers to simplify their data and infrastructure management while reducing the risks and costs associated with downtime and access to critical business data.
“Having consistently available IT systems is increasingly important to organizations that are responsible for managing, analyzing and protecting more and more data points every day,” said David Noy, vice president and general manager, product management and alliances, Veritas. “This new technology harnesses the power of AI and continuous ML models to provide predictive analytics to IT staff. Administrators can then proactively support and remediate a wide range of potential issues before they occur, react much quicker and allow for less costly resolution.”
Veritas Predictive Insights provides prescriptive support services, such as proactive maintenance, performance and capacity forecasting, as well as compliance determination.
Veritas Predictive Insights “Always On” feature allows for intelligent, data driven decision-making capabilities and optimized services ensuring that customers have an enriched support experience, which is fast, proactive and prescriptive.
When a customer enables the auto-support feature on a Veritas appliance, telemetry is continuously collected and processed by the AI/ML Engine, generating a System Reliability Score (SRS) for each appliance.
Veritas Predictive Insights is available now on Veritas NetBackup Appliances and will be available on Veritas Access and Flex appliances in the coming quarters.
For more information about this release, visit www.veritas.com.