Providing additional tools to managed service providers, Symantec Corp. announced several new cloud capabilities, including the availability of the Symantec Partner Management Console, which is designed to simplify the management and monitoring of Symantec Endpoint Protection.cloud and Symantec Backup Exec.cloud through a single web-based portal. Symantec announced its MSP strategy late last year to enable service providers to differentiate their services, maximize opportunities and accelerate profitability in an increasingly competitive market.
The Symantec Partner Management Console for Symantec.cloud services enables partners to easily monitor and manage their customers using Symantec Backup Exec.cloud and Symantec Endpoint Protection.cloud through a single console hosted in the cloud by Symantec. The console enables fast customer set-up, easy provisioning of customer accounts, conversion of trials and management of subscriptions to reduce administrative overhead, drive growth and accelerate profitability. It also enables partners to provide customized and branded usage, status and security reports, reducing the costs of managing multiple customers and services while demonstrating increased value to end users.
“The Symantec Partner Management Console provides resellers and emerging MSPs the ability to remotely manage all aspects of their customers’ services, including trials, subscriptions, policy updates and customized reporting for Symantec Endpoint Protection.cloud and Symantec Backup Exec.cloud,” Dan Nadir, senior director product management of SMB and .cloud for Symantec, tells 5 Minute Briefing. “In a nutshell, it simplifies the experience of managing multiple customers and drives growth and profitability for service providers with a simple web-based portal.”
Beyond the new console, new integrations aim to extend Symantec’s relationships with leading remote monitoring and management (RMM) platform providers,
The Symantec Backup Exec 2012 Management Plug-in 1.1 for Kaseya enables partners to leverage the combined data and application protection capabilities of Symantec’s Backup Exec with the management and remote monitoring capabilities of the Kaseya management solution. The plug-in lets Kaseya users monitor and manage Symantec Backup Exec servers in the customer environments remotely from within the Kaseya Virtual System Administrator™ (VSA) console. With this plug-in, Kaseya MSPs can ensure all systems are functioning properly and within compliance standards and take proactive action when needed without incurring the costs associated with visiting a customer site. This follows Symantec’s announcement in May of the Symantec Endpoint Protection Management Plug-in 1.5 for Kaseya,
Symantec is also extending its MSP reach through integrations with Level Platforms and Lab Tech Software.
In addition, Symantec announced the availability of Symantec Endpoint Protection.cloud and Symantec Backup Exec.cloud through the ExSP licensing program, a pay-as-you-go model.
For more details, visit the Symantec site at www.symantec.com.