SAP is launching new generative AI innovations and expanding its partnership with American Express. The announcements were made at SAP Concur Fusion, the flagship conference for SAP Concur solutions users and experts.
SAP is embedding its generative AI copilot Joule into SAP Concur solutions, bringing the portfolio one step closer toward a fully automated travel and expense management process:
- Joule in the Concur Expense solution will help answer employees’ questions and ensure that expense reports are ready for submission with minimal effort. General availability is expected in the second quarter 2025.
- Joule in the Concur Travel solution—now in the SAP Early Adopter Care program with general availability expected later this year—will help plan locations for offsite meetings, providing meeting location recommendations and high-level flight and hotel cost estimates.
Gain visibility into spend anywhere, anytime to cut costs, be more efficient and drive compliance across your organization, the company said.
SAP Concur also announced an expanded partnership with American Express to simplify expense management for shared customers.
SAP Concur and American Express are launching a real-time authorization data capability whereby American Express Corporate Card purchases automatically generate and categorize expenses in Concur Expense at the time of spend. This feature will first be available for meal expenses. It will also include mobile notifications that send the employee expense policy reminders in the moment.
SAP Concur is also working to expand access to its integration with Mastercard, which automates expense entry at the time of purchase, so more Mastercard customers can benefit from a simpler and more efficient experience.
For more information about this news, visit www.sap.com.