Rocket Software announced that Aleator Software, a trailblazer in the telecommunications sector for over 30 years, chose Rocket Software MultiValue Integration Server to modernize its CRM system.
Aleator Software has been at the forefront of delivering dynamic CRM solutions to over 500,000 subscribers across Latin America. But despite its longstanding reputation, the company was facing a critical challenge.
Its CRM and billing systems, built on outdated web technologies, were stalling growth and hindering innovation. With rigid, monolithic structures and the inability to integrate seamlessly with modern platforms, Aleator needed a change—and fast.
Rocket Software’s MultiValue Integration Server (MVIS), the foundation for Aleator’s transformative leap forward. By embracing open standards such as OpenAPI 3.0, OAuth 2.0, Javascript, and Bootstrap and leveraging the power of MVIS as its API Gateway, Aleator modernized its CRM solution, making it more flexible, scalable, and responsive to the evolving needs of its telecommunications clients.
“With MVIS, Aleator now has the tools to future-proof their systems. It’s not just about solving today's challenges, but creating a platform that grows with the business, integrates effortlessly with third-party systems, improves developer productivity, and keeps up with current technology trends and standards,” explained Hernando Borda, senior product manager for Rocket Software.
Since integrating MVIS, Aleator has seen an 80% increase in developer productivity, enabling them to bring new features to market faster.
The modularity of the new system has enhanced customer satisfaction and allowed Aleator to secure new business—including expanding into new markets. Perhaps most importantly, the modernization efforts have made Aleator a more attractive workplace, helping them retain top talent and reduce the hiring struggles associated with their previous, outdated architecture.
In this ever-evolving tech landscape, Aleator’s successful transformation with Rocket MVIS proves that the right tools can not only solve problems, but also open up new opportunities for growth and innovation.
To watch a short video and read a case study, please visit the Rocket Software website.