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Opkey Introduces Agentic-Led ERP Lifecycle Optimization Platform


Opkey is releasing its ERP Lifecycle Optimization Platform, ushering in a new era of AI-powered transformation for business-critical enterprise applications, combining agentic AI, advanced process mining, observability, and intelligent web automation.

According to the company, Opkey’s ERP Lifecycle Optimization Platform intricately understands enterprise applications, the people who use them, and the human to computer interactions between the two.

At its core is a purpose-built small language model (SLM)—Argus AI. Argus is Opkey’s command center, representing years of real-world enterprise knowledge and in-house experience.

By embracing a “human-in-the-loop” approach, Opkey combines the precision of AI with human judgment, enabling smarter, more context-aware decisions.

Enterprise resource planning (ERP) applications—an umbrella term for applications that support HR, manufacturing, supply chain, and finance processes—are the central nervous system of the modern enterprise.

“The way enterprises approach ERP implementations and operations has remained largely stagnant for the last 20 years. Today when we are talking about AGI overhauling all aspects of enterprise operations, it's time for enterprises to fundamentally reimagine the way ERP systems are implemented and operated. Opkey is leading the path toward an Agentic AI-led future where deploying, operating, and optimizing enterprise applications will no longer be a pain point for businesses,” said Pankaj Goel, CEO and co-founder of Opkey. “As a trusted test automation leader, we’ve had a front row seat to the ins and outs of this struggle. It’s given us an undeniable opportunity to reimagine the business of ERPs with our customers and partners and we’re thrilled to deliver on a new vision for an agentic, AI-powered ERP lifecycle journey.”

Opkey’s Argus AI orchestrates its team of virtual agents as an extension of an organization’s team. They can recollect, think, plan, and act in its specialized role; effortlessly executing complex, multi-step workflows across various stages of the enterprise application lifecycle.

End users can seamlessly interface with the Opkey platform across both intuitive SaaS components and chat-based natural language prompting via the Opkey agents.
Those virtual agents include:

  • Configuration Agent: Enables effortless configuration mapping, migration planning and execution to accelerate complex deployment workstreams, reducing downstream costs and risk.
  • Testing Agent: Revolutionizes test automation, reducing downtime and disruption for business-as-usual changes and patch updates with AI-powered, self-configuring test scripts and comprehensive pre-built test scripts.
  • Training Agent: An integrated change manager and end-user enablement expert, engineered to maximize successful usage and adoption by leveraging test case data and AI generated user guides to provide job aids, training and personalized in-app prompts.
  • Support Agent: Delivers real-time, intelligent assistance to end users at scale by rapidly analyzing user journeys, identifying root causes, and actively prompting the impacted user toward resolution.

The Opkey platform integrates with more than 15 Oracle ERP applications and will soon launch Workday integrations as one of only two Workday partners.

For more information about this news, visit www.opkey.com.


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