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New Relic to Provide Next Gen AI-Ops Capabilities


New Relic, Inc., the observability company, is offering new capabilities in New Relic Applied Intelligence to help engineers detect, understand, and resolve incidents faster than before.

This latest update to New Relic One allows engineers to uncover anomalies automatically, now enabled by default and available for free to all users.

Engineers can now also see the probable root cause of every incident from any data source automatically, with guidance on suggested responders on their team who may be best equipped to revolve each issue.

Also available in public beta, engineers can quickly spot patterns and outliers in all of their log data using machine learning (ML) to dramatically reduce troubleshooting time.

“AIOps has promised engineers the ability to harness AI and machine learning to predict possible issues, determine root causes, and intelligently drive automation to resolve them,” said Bill Staples, president and chief product officer at New Relic. “Despite the hype, many DevOps and SRE teams have struggled to achieve the value of AIOps, as steep learning curves, long implementation and training times, prohibitive pricing, and lack of confidence in AI and machine learning have stood in the way. With our next-gen AIOps capabilities launched today, New Relic is solving these challenges, putting the power of observability in the hands of every engineer to finally deliver the promised value of AIOps to everyone.”

The modern capabilities now available in New Relic Applied Intelligence are designed to deliver on the promise of AIOps with speed of deployment, out of the box integrations, ease of use, and simplicity to help engineers quickly and easily:

  • Detect unusual changes instantly
  • Cut down alert noise from any source
  • Get to root cause faster
  • Detect patterns and outliers in log data
  • Integrate seamlessly with PagerDuty and other popular incident management tools

New Relic’s new AIOps capabilities are generally available today to all New Relic Applied Intelligence customers.

Anomaly detection is available now and enabled for all customers at no additional charge, including New Relic free tier users. Log Patterns is now available in public beta.

For more information about this release, visit https://newrelic.com/.


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