Dell Software has announced the spring 2014 release of Dell Boomi AtomSphere integration platform as a service (iPaaS) which provides an adaptive approach to application integration. Leveraging AtomSphere’s single-instance, multi-tenant architecture to gain deep insight into customer usage metrics, the integration platform now offers key capabilities that evolve over time as customers evolve.
“Our single-instance, multi-tenant architecture offers us a unique ability to aggregate customer usage information,” said Chris McNabb, general manager of Dell Boomi. “This has allowed us to create innovations such as Boomi Resolve and Predictive Assistance, which ensure our customers can reduce time to value and optimize their return on investment by utilizing our integration platform to its fullest potential. Our iPaaS also includes new capabilities native to our platform, including a SOA Dashboard, message queuing and JSON and XML conversion to reduce the complexity and increase productivity for customers building modern enterprise integrations.”
The new AtomSphere Boomi Resolve feature, which helps users solve common errors quickly and is accessible through a tab on the Boomi AtomSphere interface, automatically lists possible solutions in order of relevancy and includes links to full articles for further explanation and suggested resolution. In addition, Predictive Assistance integrates near-real-time customer usage metrics, such as the amount of data flowing through integrations and active updates to integrations, with Dell Boomi’s CRM system. The Dell Boomi Client Services team can then proactively reach out to customers whose usage metrics indicate that an engagement can increase their success and optimize their use of the Boomi integration platform.
The Dell Boomi AtomSphere release also features an SOA Dashboard that provides an at-a-glance status report of the performance of an organization’s low-latency, mission-critical integration process services. Process performance is flagged Flagging process performance as red/green/yellow, and providing drill-down capabilities within the SOA Dashboard help users identify and resolve the problem.
Dell Boomi, part of Dell Software’s Information Management group, delivers AtomSphere integration platform as a service (iPaaS) and Master Data Management (MDM) solutions to help customers to integrate any combination of cloud and on-premises applications without software, appliances, or coding. Visit www.boomi.com for more information.