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$25M for Atomicwork Helps Transform ITSM with Agentic AI


Atomicwork, a leading innovator in agentic service management solutions for enterprise IT, is announcing the completion of its Series A funding round, having raised $25 million. Fueled by its recent capital gain, Atomicwork continues its mission to transform IT service management (ITSM) with an innovative platform for agentic AI.

Transcending beyond the limits of traditional ITSM tools, Atomicwork’s agentic service management platform offers a powerful combination of enterprise knowledge graphs and agentic AI to help alleviate the burdens of IT teams. According to Atomicwork, these modern IT teams—faced with the pains of global operations expansion and an increased number of digital systems—benefit from Atomicwork’s AI approach to IT simplicity and efficiency.

"We are pioneering agentic service management to transform how companies manage their IT workflows and enterprise services. This investment is a significant milestone, validating our vision of a future where smarter IT teams drive business growth and companies are empowered by technology, not bogged down by it." said Vijay Rayapati, co-founder and CEO of Atomicwork. “Our unified and adaptive self-service experience will enable businesses to move faster.”

Atomicwork’s funding—whose round was led by Khosla Ventures and Z47, with participation from Battery Ventures, Blume Ventures, and Peak XV Partners—will be used to scale and deploy Enterprise AI agents, as well as invest in go-to-market expansion. Atomicwork also plans to add support for key integrations to drive seamless scalability, according to the company.

“Atomicwork’s AI agents can autonomously handle everyday IT services, and employees can then focus on actually growing the business,” said Kanu Gulati of Khosla Ventures. “This is the AI innovation that large organizations need to radically transform how they work.” 

"Atomicwork has built a remarkable team and proven technology, and we’ve witnessed firsthand how they’re transforming IT service management for global businesses. Their potential is immense to redefine the future of enterprise IT with agentic AI.” said Pranay Desai, managing director at Z47. “Having been part of their journey since the seed round, we’re thrilled to continue our partnership and support their next phase of growth."

"Enterprise IT is undergoing a radical transformation and Atomicwork’s agentic service management platform is in a great position to innovate in this space," said Neeraj Agrawal, general partner at Battery Ventures. "We are excited to be a part of the company’s journey as it continues to scale and innovate for enterprise IT teams."

To learn more about Atomicwork, please visit https://www.atomicwork.com/.

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