Benjamin advises companies on how to utilize innovative IT solutions to enhance their business models and processes. His main focus is leveraging the potential of search-based applications to enable companies and organizations to better serve and understand their customers and users. A senior consultant with Raytion, Benjamin holds a PhD in computer science and draws on more than 15 years of experience in process analysis and system architecture. Alongside his day-to-day work, Benjamin is frequently invited to speak at conferences and workshops. http://www.raytion.com@BenKlatt