Today, with a quick screen tap on a personal handheld processor, people seeking a ride can open a cloud-based app and connect with a drivers who can pinpoint an exact pick-up location via GPS, arrange a dropoff, and make a payment without the need to physically exchange cash or card. Who would have imagined this reality when just 40 years ago, before the internet was mainstream, the only computing interface was conducted on a green-screen "dumb terminal" limited to display and data entry? Nevertheless, this current moment is the reality for only a fleeting period of time before a new, transformative—and disruptive—technological era begins.
Posted June 30, 2020